Our security / vulnerability disclosure

Security / Vulnerability Disclosure

We value the security of our products and services.
If you believe you have identified a security vulnerability, please report it to us at: security@photonfirst.com
 
Please include, where possible:
  • product or service name
  • product version or software version
  • description of the vulnerability
  • steps to reproduce the issue
  • possible impact
  • your contact details

We aim to acknowledge receipt of vulnerability reports within 3 working days. We ask that you do not publicly disclose the vulnerability until we have had a reasonable opportunity to investigate and, where necessary, provide a mitigation or fix. PhotonFirst shall keep the reporter up to date on the progress of the vulnerability handling.

This channel is intended only for reporting suspected security vulnerabilities.

General support requests, commercial questions, and non-security issues should be submitted through the regular contact channels.